Privacy Policy for InternetSubtitling.com
1. Introduction
At InternetSubtitling.com (“we”, “us”, or “our”), your privacy is a top priority. We are firmly committed to safeguarding your personal data and ensuring that your privacy rights are respected. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, and related features. We adhere strictly to the principles of data protection as set forth by the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and we are committed to processing data lawfully, fairly, and transparently.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all users of the website located at internetsubtitling.com (“Website”) and our services. As the data controller, InternetSubtitling.com determines the purposes and means of processing your personal data. If you have any questions regarding this policy or how your data is handled, you may contact us at: [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data, which may be collected either directly from you or automatically through your interactions with our Website or services.
a. Usage Data
This includes data about how you use the Website and our services. Typical examples include IP address, browser type and version, time zone setting, geolocation, operating system, device identifiers, and browsing behavior (including pages viewed, session durations, clicks, and referring websites).
b. Account Data
When you create an account or utilize services requiring registration, we may collect your full name, billing/shipping address, email address, telephone number, account credentials, and any other information necessary to maintain your profile.
c. Profile Data
Information that helps us personalize and optimize your experience, such as service preferences, purchase histories, behavior on the Website, service choices, and other usage patterns.
d. Communication Data
We collect communications you exchange with us, including inquiries sent to our customer support, chat conversations, messages, queries, complaints, and contacts through forms or email.
e. Technical Data
This includes additional diagnostic information, such as device type, system configurations, app-specific parameters, hardware identifiers, and crash logs. Technical Data assists with diagnostics and product improvements.
f. Transaction Data
Information relating to purchases or service subscriptions made via the Website, including transaction history, card details (processed through PCI-compliant third-party processors), shipping information, and receipts.
g. Preference Data
We may retain records of your choices regarding marketing communications, product interests, expressed consents, and refusal preferences relating to cookies or outreach communications.
4. Legal Bases for Data Processing
We process personal data under one or more of the following lawful bases, as defined in the GDPR and mirrored in CCPA-protected rights:
– Consent: You have given us clear permission to process your personal information for the specified purpose.
– Contractual Necessity: Processing is needed for the performance of a contract to which you are a party or to take steps upon your request before entering a contract.
– Legitimate Interest: Processing is necessary for our legitimate interests, provided your rights and freedoms do not override these interests. This may include Website security, fraud prevention, service functionality improvements, and non-intrusive marketing.
– Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation.
5. Your Rights Regarding Your Personal Data
Subject to applicable law, you hold the following data rights:
– Right to Access: Obtain confirmation whether your data is processed and access your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
– Right to Restriction: Restrict processing of your personal data in specific circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used format for reuse across services.
– Right to Object: Object at any time to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw previously given consent without affecting the legality of prior consent-based processing.
– Non-Discrimination (CCPA): You shall not be discriminated against for exercising your privacy rights under CCPA.
To exercise any of the above rights, please contact us at [email protected]. We may request reasonable proof of your identity and will respond in accordance with applicable laws.
6. Security Measures
We implement comprehensive technical and organizational measures to ensure the security and confidentiality of your data:
– Encryption of data in transit and at rest using secure protocols.
– Role-based access control and authentication.
– Regular staff training on privacy awareness and data protection.
– Scheduled security audits and vulnerability assessments.
– Multi-factor authentication where applicable.
– Secure backups and disaster recovery protocols.
7. International Data Transfers
We may transfer and store your personal data outside the European Economic Area (EEA) or your country of residence, including to jurisdictions that do not provide the same level of data protection. When we do so, we ensure appropriate safeguards are in place, including:
– Standard Contractual Clauses approved by the European Commission.
– Adequacy decisions recognized by the European Commission.
– Binding Corporate Rules or other legally recognized data transfer mechanisms.
8. Data Retention
We only retain your personal data for as long as necessary for the purpose it was collected, or as required to comply with legal, tax, accounting, or regulatory obligations. Specific retention durations include:
– Usage Data: Retained for up to 12 months from collection.
– Account & Profile Data: Active for the duration of your account; deleted 90 days after account closure.
– Communication Data: Retained for up to 24 months for audit and service quality purposes.
– Technical Data: Retained for 6 to 12 months for diagnostic and troubleshooting needs.
– Transaction Data: Retained for 7 years to comply with financial and tax obligations.
– Marketing and Preference Data: Retained for no longer than 24 months from last activity or until consent is withdrawn.
9. Cookie Policy
We use cookies and similar tracking technologies on internetsubtitling.com to optimize user experience, analyze traffic, and deliver relevant services. Types of cookies used include:
– Essential Cookies: Necessary for proper website functionality (e.g., login, form submissions).
– Functional Cookies: Enable enhanced features and personalization.
– Analytics Cookies: Help us understand browsing behavior and measure site performance.
– Performance Cookies: Monitor site responsiveness and user interaction.
10. Cookie Management and User Controls
You have full control over your cookie preferences:
– You can update or withdraw cookie consent using the cookie banner or settings panel.
– Most web browsers allow you to block or delete cookies via settings; however, doing so may impair site functionality.
– Under GDPR, non-essential cookies are only activated after receiving explicit opt-in consent.
– Under CCPA, you may opt-out of cookie-related “sale” of data by using our “Do Not Sell My Personal Information” link, where applicable.
11. Children’s Privacy
We do not knowingly collect or process data from individuals under the age of 13. If we become aware that we have collected personal data from a child below that age without verified parental consent, we will act promptly to delete such information. Parents or guardians with concerns should contact us immediately at [email protected].
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy periodically to reflect changes in legal obligations, technological advancements, or our services. Whenever material changes are made, we will notify users via prominent notice on the Website or by direct communication where appropriate. Continued use of internetsubtitling.com following updates constitutes acknowledgment of the revised Policy.
13. Contact Us
If you have any questions, requests, concerns, or complaints regarding this Privacy Policy or our handling of personal data, please contact us at:
Email: [email protected]
We are committed to maintaining full compliance with global data privacy regulations and encourage you to reach out should you require assistance or clarification regarding your privacy rights.